- There is no limit on the number of purchases per year

- There is no value limit ($) per purchase

- The maximum weight limit per purchase is 50 kg

- In general, the rule is that there is no limit on the number of items in a purchase.
Exceptions are specific products that require special permission.

Shipments are made from the USA to your home, without stops.

You no longer need to travel to buy your Stanley product that you can't find, we bring it to you.

Shipping times may depend on the location of the final address where delivery is made within a period of up to 7 business days.

Throughout the entire process of your order, you will receive notifications regarding your purchase, so you can have peace of mind and security regarding your shipment.

If you placed an order with us, you can always
Check the status of your order by logging into your customer account.

1. To log in to your account, enter your username and password.

2. Once you've logged in, you'll see a list of your most recent orders.
recent in "Order History".

3. Select the order number to view the order details. If your
order has been shipped, you can also find the tracking code.

Also remember that your status updates
You will receive your purchase order via email once the post office has your package.

The order is sent by private courier with a frequency
3 weekly flights.

This ensures that the order arrives in Costa Rica within 48/72 business hours.

From there your order is sent to our warehouse to be delivered to your
address. within the established time of up to 7 business days.

Once you complete your order, you will receive notifications about its progress. We will let you know that your package has been sent and is already on its way to your home. In the email we will include a link with which you can track the package and you will be able to see at all times where your order is.

You will see the shipping cost when you proceed with the purchase process. You will see a summary of the value of the product, shipping cost and total of your purchase.

The maximum period to make this request is 30 days from receipt of the order, provided that the purchased item is in perfect condition (unused, in its original packaging and box). Remember to keep the purchase invoice to validate the guarantee.

The maximum period to make this request is 30 days from receipt of the order. If this time has passed, all our products are guaranteed against manufacturing defects (not including bumps, scratches, missing parts).

Once we process your return, we will refund your money and send you a confirmation. We will refund the amount according to the payment method you used. As it is a credit card, the crediting times will depend on the issuing bank and you will see this reflected on your card statement.

If you choose to return or exchange a product, it must be in its original packaging and box and in perfect condition. Use new packaging to ensure that no labels or adhesive tape are stuck to the product's original packaging and stick the label on the outside of the package if requested.

You can contact our customer service center available on our official website via chat or in the contact section.